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Understanding The Influences For Success or Failure In Seating
A glimpse into the real-world non-technical intricacies of complex seating designs

How many times have we been involved in the design and delivery of a seating/mobility system and later discovered that everything isn’t as hunky-dory as we thought? Occasionally, even the best-crafted seating systems may not function properly after delivery due to the mere fact that it is not being used in the manner intended. Sometimes, we even discover that the system’s design and structure (though ideal for the consumer’s physical requirements) is simply not compatible to the living arrangements or lifestyle of our client. A lot of thought and medical knowledge may have gone into the seating/mobility system’s composition but once it leaves the shop or clinic all of that professional and technical know-how may not translate into a successful, well-suited arrangement. This type of temporary negative outcome may result from a simple design oversight or it may have nothing to do with the physical make-up of the seating/mobility system at all.

Our goal as professionals is to minimize these ill-fated mismatch scenarios as much as possible. Regrettably, there is no single or simple assessment tool used within this industry that can precisely outline the seating and positioning equipment requirements for the myriad of body types, disabilities and living arrangements presented by the wheelchair dependant population we serve. Nonetheless, whether presented with the simplest or the most complex client profile, there are a number of influencing variables (beyond the basic technical perspective) that must be considered to assure any degree of seating/mobility success. Included within this list are the:

  • Client’s physiological disposition and postural requirements
  • Caretaker’s interaction with the consumer and their equipment
  • Environmental and lifestyle constraints
  • Goals/intent for the project as outlined during the assessment
  • Seating system structure, composition and design
  • Influencing factors after delivery

Before we proceed further, let me clarify that within the context of this discussion, “success” in defined as a process and continuum that includes achieving predefined goals and objectives and recognizing that those goals extends far beyond the delivery date of any custom made product. On the other hand (and though correctable), “failure” is defined by the consumer’s inability to realize the benefits and goals scripted on their behave and as outlined in the measures of best practice or letters of justification. So, with that in mind, not every item on the above or following checklists will apply to every client or project. Likewise, uncovering these variables may be easier with some clients than with others. Take for example the architectural obstacles within an apartment as compared to those of an institutional setting. Consider also the assessment regimen of an adult with a newly acquired disability versus a consumer with decades of experience and knowing firsthand what intricate details to look out for in a seating/mobility system.

The awareness on our part of these potentially influencing variables will no doubt impact the framework of any seating/mobility project we encounter. On the other hand, the likelihood for a negative outcome will increase over time if a significant influencing variable is present but overlooked or worse yet, not given sufficient consideration.

So, lets take a closer look at the list and their potential impact on the long-term success/failure of the finished product:

The Client’s Physiological Disposition And Postural Requirements
Every assessment process must include basic, universally recognized information about the client, such as: body and ROM measurements, determination of skin pressure tolerance and posture/stability requirements, etc. A diagnosis will provide many clues as well but we cannot presume that every case (with a similar Dx) will present with similar physical support or postural alignment requirements. For many consumers who are lifetime dependant upon a wheelchair there will be additional physiological or body orientation requirements that are either constant or episodic and will ultimately impact the shape, function and viability of their seating/mobility system. The following is a list of physiological variables that should be considered at the time of the posture assessment and prior to the mold making sessions:

Fatigue
It occurs often enough to mention that a lack of sleep or excessive fatigue due to chronic pain (or other reason) on the day of assessment can significantly influence the postural alignment of the entire upper body and may yield misleading results or conclusions. Ask your client or their entourage whether the posture you observe today is typical or not and what differences are present under rested conditions.

Medications
Medications that affect muscle tone, thinking clarity or create physical lethargy but are not taken (or overdosed) on the day of assessment may yield a picture of incorrect postural norms. Also, ask whether the type, modality or strength of medications will change in the near future.

Pain
Chronic pain can be a biggie. Make sure both you and your client have a full understanding of its origins and if necessary, request a formal medical assessment. Even if you manage to create a sitting environment that can reduce the stress that is causing the pain your client may not realize the benefit of the improvement until the affected tissues have had a time to heal. Also consider this; if your client’s physician can’t solve the problem what chance do you have?

Respiration
A person’s body alignment and orientation-in-space can greatly affect respiration. Verify whether limitations exist or if the client will be changing to mechanical assistance in the near future.

Feeding
The propensity to aspirate food will dictate the orientation of the consumer while being feed. For a client who has recently received a G-tube (or is scheduled to receive one) there will be a strong potential for weight gain. An individual, who is expected to feed them self, will require good upper body stability and freedom for gross arm movements.

Vision
Often overlooked, vision impairments can greatly influence head/neck and spinal alignment. Impaired vision can also influence the manner in how a power w/c is operated and where communication devices must be placed. If in question, ask for a formal vision assessment before the seating design is completed.

Communication
Vocal, eye movement or body movement communication can either be enhanced or impaired by positioning aids. Always verify the modality and have the client demonstrate their technique and ability.

Body Heat
Whether it’s the weather or an inability to regulate body temperature, perspiration and skin surface humidity will greatly influence how the finished product is upholstered, waterproofed or coated. Also, skin that becomes macerated by prolonged exposure to moisture is more vulnerable to breakdown.

Asensory Skin
While the buttock is the biggest concern, sensory impairment of the hands can also create very unusual requirements for holding the controller knob of a power w/c. Also, make sure you have a clear understanding of how transfers (to and from the wheelchair) are performed at the residence as it is during this act that many soft tissue insults occur.

History or presence of pressure sores
Sitting tolerance, wound care modality, scares, clothing and upholstery can either influence the shape or the effectiveness of a seating system. The desire to sit and maintain mobility is a big obstacle while an ischemic ulcer is present (chronic or otherwise). Obviously no pressure against the wound is the best treatment in this scenario. The only advice I can offer is that 4” high, 4 valve air-filled cushions with selectively collapsed cells can’t be beat. Finally, an employed consumer will always want to remain employed by any means possible. In this context, don’t be surprised if you find strong opposition to the recommendations you make in reference to the principles of wound management and healing.

Orthopedic Deformities
Skeletal deformities can be compensatory, correctable or fixed. They can be present at birth, surgically created, acquired over time or the consequence of trauma. Remember that scoliosis is a deformity that includes the spine, ribs and pelvis, usually increases over time and is strongly influenced by the affects of gravity, posture or functional activities. Combined with low tone, spinal/pelvic deformities present some of the most difficult postural challenges.

For an adult using a tilt-in-system, fixed kyphosis should be supported throughout the length of the curve. However, for somewhat flexible kyphosis combined with a tilt-in-space system you will have to make the judgment as to how much thoracic extension is possible and at what angle the shoulder complex should be supported in the tilted position.

Fixed or flexible kyphosis combined with a growing body presents an entirely different set of concerns. The question becomes, how much support should be provided above the apex of the curve? If the backrest shoulder support section is adjustable then the future is easy to accommodate for. If built incorrectly however, a molded backrest could actually promote the progression of the kyphosis as the skeleton continues to lengthen.

Head and Neck Stability
A forward flexed neck and head combined with kyphosis is no doubt the single most difficult deformity to manage. Especially when the forehead is either foreshortened or slants rearward. The most effective tool seems to be a tilt-in-space feature if the chance for aspiration is not an issue. The Hensinger Collar (and the like) seems to provide some stability benefits, providing that the neck is not too long. Still, no cervical collar will change the force momentum that causes forward flexion. Furthermore, long-term dependency upon a collar could promote further weakening of the supporting musculature.

Significant Asymmetry of the Upper Limbs
The most likely influence of a missing, malformed or neurologically impaired upper limb is the listing of the trunk to the non-affected side. This tendency to lean or rotate to one side is even more apparent when the consumer operates a powered wheelchair. A de-rotational harness may improve postural stability but it will limit other body movements.

Arm Control in Sitting vs. Tilt or Recline
As seating designers, most of our efforts are to maximize arm and hand function in an upright sitting position. Don’t forget to assess the impact of either tilt or recline, especially with clients diagnosed with a deteriorating muscle disorder. Posterior or lateral arm supports may be required if your client is expected to independently operate a tilt switch.

Skeletal Fusions of the Spine or Hips
Existing or planned fusions will dictate how the body must be supported or aligned. If such interventions are planned, determine whether the system can be modified later or whether the entire project should be postponed. Some clients must wear a body jacket or other orthotic brace while seated. Make sure their orthosis accompanies them to the assessment and that the seating system provides accommodation for any such devices.

High-Level Lower Body Amputations
Listing to one side can be a problem for someone with a very high-level absence of the lower limb (either congenital or surgical). In the case of a hip-disarticulation or hemipelvectomy much of the anatomical support structure is missing and must be compensated for within the profile of any fabricated support surface. The stability, firmness and shape of the support structure will influence the client’s upper body and hand function stability and can even help prevent a future soft tissue or organ hernia.

Lower Leg and Foot Alignment
Many individuals who have spent months or even years in bed tend to develop multiple deformities of their skeletal alignment. Consequently, when a seating system is designed, a big question arises as to what to do if either or both legs are fixed so that the lower portions project laterally, outside the framework of the wheelchair. In minor cases the frame can be ordered wider (if practical). However, with severe cases or when a wider frame is not practical, I am of the belief that the person’s entire body should be rotated to fit within the parameters of the wheelchair base. If not done so, accommodating for leg positioning outside the framework of the wheelchair can yield a design that is too wide to fit through the average doorway or hallway, especially in an apartment setting. Skewing of the shoulder/head/vision complex can be accommodated for once the individual arrives to their activity area.

The Growing Skeleton
In pediatrics the question always arises as to how many years of growth-accommodation will the seating system provide? That question is easier to answer by reviewing how many skeletal deformities currently exist and what is the expected rate of progression of these or other consequential deformities? Also question whether a low-cost planar system will provide the necessary support for severely pronounced deformities. And finally, question whether or not the existing deformities can be corrected either with therapy or by way of surgery? No matter the conclusions, the end products design must also provide accommodation for growth and sequential postural alignment changes.


The Caretaker’s Interaction With The Client And Their Equipment
No seating system should be manufactured without the input of the consumer and their principle caretakers (if applicable). Training on: the purpose for, and the appropriate use and care of the seating system and mobility base are key elements in the success/failure of any seating/mobility system. The instructions given to the principle caregiver(s) at the time of delivery must later be shared with everyone who will (at one time or another) care for the consumer/client or charge. The consumer or principle caregiver(s) should be advised to train in turn all the following:

  • All levels of family members, relatives and friends
  • Hired caretakers and 24 hour shift personnel
  • Nurses and aids at medical care facilities
  • Daycare or program training personnel
  • Summer camp personnel
  • Classroom personnel
  • Transport personnel

The most common breakdown in the transfer of information is with the night or weekend staff at any of the above facilities or agencies. A good supplementing tool is to label each moveable component of the wheelchair and the seating system so that these crucial elements can be quickly identified to others. Also remember that parts, which completely detach from the system, are more likely to be lost or forgotten during transport.

An organized, caring and considerate caregiver can be heaven sent but I find that many caretakers will strive to improve upon seating systems (after delivery) by interjecting additional pillow, pads or other props. Though done with good intentions, any additional padding will usually have the effect of elevating or moving the consumer up or away from other support structures, control systems or switches. It should be explained to caregivers that a properly made seating system does not require ancillary supports or additional surface-softening mediums such as sheepskin or egg crate foam.

Here’s a side note; far too often I’ve meet caretakers who simply do not have the physical capability to properly transfer and position their charge into and out of the wheelchair. Unfortunately, in many homes that I’ve visited there simply is no space for a mechanical or ceiling lift and (for various reasons) the disparity between the physical stature of the client and caretaker just does not make sense. Under these circumstances injuries to either or both parties is a real possibility. This is a hard obstacle to overcome but still must be acknowledged discussed with the principles if you intend to minimize future home visits.

Environmental And Lifestyle Considerations
Seating Specialists should never penalize a client because of their socioeconomic disposition. I strongly believe that the best test of a well-designed seating/mobility system is that it will account for the lifestyle and environmental constraints of both the residence and the mode of transportation. Include into your assessment discussions any potential conflicts with the following:

  • Living environment architectural obstacles: apartment or small living unit floor plan
  • Community based activities: workplace or on-the-job training site
  • Transfer aids: floor or ceiling mounted devices, one or two person lifts, standing pivot, etc.
  • Consumer owned transport vehicles: none, compact, or accessible van
  • Public or emergency vehicles: bus, taxi, safety restraints and tie downs

Most of these environmental and lifestyle considerations may have already been accommodated for with clients who have previously purchased seating/mobility system. Nonetheless, nothing takes the place of a home visit to verify dimensions, turning radius, transfer obstacles, etc. Remember, it’s easier, quicker and less expensive for the consumer to move furniture, place offset hinges on doors or designate the living room as a bedroom than it is to tear down walls or redesign an entire floor plan.

No matter how simple or complex the project, the structure and design features of the seating/mobility system should reflect the following lifestyle considerations:

Will the system be disassembled on a routine bases by the occupant or caregivers?
This will impact how the system is mounted to the wheelchair frame. For multiple component systems the mounting hardware or attachment mechanism will test the frustration level of the consumer or caretaker, especially if this task is too difficult, soils clothing or perceived to be impractical.

What is the most common daily transport vehicle?
Bus transport is a very common environment for equipment damage. Most commonly, we find damage to the brakes from too much foot pressure and the wheelchair frame from improper placement of tie downs.

Is airline travel anticipated?
This is also a high-risk environment for equipment damage or loss. The caretaker/consumer should always provide very specific written and verbal instruction to airline personnel on what should or should not be done to the equipment during airline travel.

Will the consumer use the system as designed?
As seating specialists we have the power to dictate how a person will sit and interact with their controls and surrounding environments for up to five continuous years. However, no matter what we believe is the best design options for the client, if they do not agree, the system is likely to be altered, modified or minimized after delivery. Fact is, although we may be the expert at designing or building cushions, our client is always the expert at living in them. So always keep an open mind to innovative alternatives. Allow yourself to think outside the box when confronted with independent tenacity that conflict with the industries conventional practices or provisional theories.

It is also important to note here that it may be in your best interest to not reveal the type of seating design you intend to construct or assemble until after you have establish a rapport with your client. First establish their experiences with previous systems then gain their trust through your knowledge and understanding of the various subjects and disciplines. It will then become easier to recommend components or features that may contradict their misconceptions or are outside their scope of experiences.


Goals/Intent For The Project As Defined During The Assessment
After taking inventory of the influencing variables listed above, the assessment personnel must identify which factors will dictate the structure and design of the seating/mobility system. That assembled list will be incorporated into the below list of goals and intent which are inherent to any body support system:

  • Prevent skin trauma
  • Provide a platform for mobility
  • Provide safety, comfort and security
  • Not to encumber care-giving activities
  • Improve postural alignment and stability
  • Accommodate orthopedic deformities and contractures
  • Prevent sliding, listing or other undesirable movements
  • Maintain or enhance function for ADL’s, occupational or hobby activities
  • Provide growth or adjustment features for a changing postural/physical profile

Seating System Structure, Composition And Design

  • Not all seating systems need to be big, elaborate assemblies to gain the designation of “complex”. The complexity of the design may simply be reflected in the inventory of influencing variables and list of goals/intent compiled by the client’s support entourage and the assessment personnel.
  • Vanity and pride are real considerations in seating designs. A strong willed consumer (or support entourage) may not comply with equipment use if they believe that the end product detracts from or hampers the image they wish to project either professionally or socially. To be effective we need the willful cooperation of our clients.
  • Before a quote can be prepared, funding limitations and timeline restrictions must be factored into the equation in order to determine the final composition of the project. Don’t be surprised that after all your efforts you find your best-practice solution is later reconfigured by budget restrictions or coded funding formulas.
  • A trial fitting is a “must do” before any custom multi-component project is completed. It is during this session that all ideas and theories are tested for effectiveness. The shape of the foam, alignment of the components, viability of hardware and size or compatibility of accessories can also be noted for adjustment or change. All modification notes should be reread to all present for group consensus.
  • Everything we do to support and stabilize sitting posture is for the most part a fight against gravity. Gravity is the push that shapes the bodies of our clients and it is our assignment to offset its effects with technical solutions. Trunk pads, the three-point pressure system, harnesses, counter balances, recesses, wedges and a host of tools and principles are all parts of the arsenal we draw from. Do they really work for people who are life dependant on a wheelchair or do they just delay the inevitable. The reality is that these tools and provisional theories serve many additional purposes: Safety, stability, control, pressure relief, enhancement of function, security, piece of mind and so on. Our job is to apply the right tool and principle to the right task without putting our clients at risk to “consequential” physical harm. In other words it is that old axiom, “for every action there is a…reaction”. Take time to step back and visualize (through your minds eye) what those potential consequences are.


Influencing Factors After Delivery
Ultimately, the amount of time per day a consumer uses their seating/mobility system will dictate how effective the system is in achieving at least some of the benefits and goals listed by the assessment team. If, for example, your client becomes bedridden for long periods of time (weeks or months) then, how they are positioned in bed during that time span can potentially lead to fixed changes in their skeletal alignment. Aside from pressure sores, the progression of contractures is the number-one negative that influences the consumer’s ability to use the system once they are able to become mobile again.

If a skin ulcer develops after delivery, don’t just assume that the seating system is the likely initiator. Try and judge whether it may have originated outside the seating system but has now become exacerbated by it. Consider the client’s exposure to bathing and toileting aids, transfer devices, or impact against other surfaces during transfers, such as the w/c armrests. Also remember that sometimes an insult to soft tissue may not develop into a visible pressure sore until days later. Here again, wound care is important. How a pressure sore is dressed can potentially cause even more harm during this healing phase.

Cleansing, care and maintenance of the system after delivery are subjects that should be thoroughly understood. Food and moisture are breading grounds for insects and bacteria. The system should be disassembled regularly for cleansing by hand (not a water hose). Also, the practice of storing equipment outdoors at night (or due to long periods of inactivity) can cause the system to rust, mildew or breakdown prematurely.

Physiological changes such as excessive weight gain or loss, decrease in muscle function, the progression of deformities or contractures, the addition of respiratory aids or the absence of general maintenance interventions such as physical therapy, can create the observation that (months or years later) the seating system was not correctly designed or possibly mal-constructed to begin with. For this reason good documentation by the originating personnel (including photos) can provide answers, resolve a lot of the speculation and outline clues of what new influencing variables are now present as compared to the time of the assessment and subsequent delivery. Assuming that the same group of people will perform any reassessment, these detailed records will also show if the system has been changed or altered in the intervening time.


Conclusion
Sometimes the difference between success and failure in complex seating/mobility designs is simply not having a full understanding why a component, feature or goal works for one client but not the other. That difference could be explained by any number of influencing variables that are unique to each consumer and are at times beyond the control of clinicians or vendors. Even so, whether faced with the simplest or most complicated client profile these influencing variables must be revealed and at least considered to assure any degree of long-term success. It should be the goal of every seating specialist to quickly and efficiently assess which variables are most probable to impact the project at hand.

Within these variables the homecare/residence setting and support/entourage personnel may have as much influence on success or failure than any discussions, conclusions or blueprints drafted without their consideration or input. Within the context of their influence and in addition to the client’s physiological disposition, the home setting/lifestyle evaluation is a pivotal part of the information gathering process. Lastly, from a technical perspective, a workable solution can be found no matter how difficult the task. Regrettably however, the entire information gathering, product design and decision-making process must be tempered with real-world timeline limits, funding caps, coding restrictions and other non-technical parameters. For everyone, the challenge becomes where to draw the lines of compromise within the dichotomy of both realities.

It is my hope that the above insights and perspectives will add clarity for the decision-making processes of your next seating/mobility project. And, as you consider these esoteric points, ask yourself, is this discussion part of the art or part of the science of our profession?


Richard Xavier Cushmaster
CUSHMAKER.com


©Copyright June 16, 2005



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